Send a customer email about your next bake helps you manage this part of your bakery from your Homebaked account. Use the steps below, then check the customer view where relevant.
Steps
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Open Messages (opens in a new tab) and the customer email composer.
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Choose eligible customers, add a subject and message, and preview the email.
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Send and review broadcast history in Messages (opens in a new tab) for results.
Things to know
The manual email audience requires a completed order at your shop. A 72-hour per-customer, per-shop cooldown applies. Automatic listing alerts have different audience and timing rules; history does not track email opens.
Need help?
If the available controls or results differ, stop and check your saved settings. Contact support (opens in a new tab) with the relevant order or shop reference so the team can investigate. Never send passwords or verification codes.