A little help for your home bakery
How can we help you bring baking back home?
Try “payouts”, “first listing”, or “customer emails”
Make yourself at home
A guide for every part of your journey
All baker guides
20 guides to lend a hand
- Add your certification to HomebakedOpen Bakewell Academy and expand Get certified.
- Choose between in-stock items and scheduled preordersChoose an in-stock item for products available from your current inventory.
- Create a coupon for your bakeryOpen My Storefront → Coupons and select Create Coupon.
- Create and edit your first listingSet a pickup address and at least one open fulfillment day first.
- Get reviews from past and new customersOpen Bakewell Academy to find your early-review link while eligible.
- Get your bakery ready for ordersAdd your pickup address, fulfillment hours, and storefront description.
- Handle cancellations, refunds, and order problemsOpen the affected order and review its current status.
- Manage an order from purchase to pickupOpen Orders and review the purchased items and fulfillment details.
- Manage your subscription or take a break from sellingOpen Settings to review subscription and billing options.
- Message customers and manage your notificationsOpen Messages and select the customer conversation.
- Send a customer email about your next bakeOpen Messages and the customer email composer.
- Set inventory, lead times, and order cutoffsOpen the listing you want to manage.
- Set up payouts and cash out your earningsOpen Settings → Payments and add PayPal, Venmo, or Zelle details.
- Set up your storefront, pickup locations, and hoursOpen My Storefront and edit your description and pickup address.
- Share your storefront and get your first ordersFind and copy your storefront link.
- Turn on Bakewell Bucks for repeat customersOpen Bakewell Academy and find Join Bakewell Bucks.
- Turn your first order into your next orderIdentify where your first customer found you and share there again.
- Understand automatic orders-open and closing-soon alertsCheck your automatic customer alerts setting.
- Understand your fees, earnings, and available balanceOpen Dashboard and compare your earnings history with the order details.
- Why isn’t my shop or listing available to customers?Check subscription access and whether your storefront or listing is paused.
Still need a hand? Talk to the Homebaked team