Turn your first order into your next order

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Turn your first order into your next order helps you manage this part of your bakery from your Homebaked account. Use the steps below, then check the customer view where relevant.

Steps

  1. Identify where your first customer found you and share there again.

  2. Thank the customer and share the next ordering opportunity.

  3. Invite an honest review and consider customer emails (opens in a new tab) or Bakewell Bucks (opens in a new tab).

Things to know

A new educational or marketing message should respect the customer’s preferences. You do not need to offer a discount to invite another order.

Need help?

If the available controls or results differ, stop and check your saved settings. Contact support (opens in a new tab) with the relevant order or shop reference so the team can investigate. Never send passwords or verification codes.

Open Homebaked (opens in a new tab)