Manage an order from purchase to pickup helps you manage this part of your bakery from your Homebaked account. Use the steps below, then check the customer view where relevant.
Steps
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Open Orders (opens in a new tab) and review the purchased items and fulfillment details.
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Use the available order actions to confirm and prepare the order, and message the customer (opens in a new tab) when needed.
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Mark the order complete after fulfillment using the action available on the order.
Things to know
Completion matters for earnings and loyalty progress. Only mark an order complete when it has actually been fulfilled; contact support if the status or balance looks wrong.
Need help?
If the available controls or results differ, stop and check your saved settings. Contact support (opens in a new tab) with the relevant order or shop reference so the team can investigate. Never send passwords or verification codes.