Custom requests are available where the bakery has enabled them. Open the request action on its storefront or listing and sign in if asked.
Send a request
Describe your order, quantity or servings, needed-by date, fulfillment preference, and contact details. Add your budget or inspiration images if helpful. You can attach up to three JPEG, PNG, or WebP images, each no larger than 5 MB.
Review the quote
Find the request in Messages. Review the baker’s price, scope, delivery fee if applicable, agreed pickup or delivery details, and Order by deadline. Discuss questions with the baker before paying. A request or conversation alone is not a paid order.
Accept the current quote and complete checkout before the deadline. Payment is for the full quoted order. Eligible coupons and Bakewell Bucks appear in checkout, and tax is included in the final total.
If the quote expires or the baker replaces it, review the latest request. If your submitted request details need to change, discuss them with the baker and create a new request as directed by the app. After payment, follow the order from Orders.